Results-driven technical professional with hands-on experience in critical
infrastructure maintenance, advanced hardware diagnostics, and secure
systems management. Proven capability in maintaining high-reliability
national airspace infrastructure, executing complex hardware
troubleshooting with specialized diagnostic tools, and adhering to strict
compliance and documentation standards.
Seeking to leverage extensive technical precision, network compliance
expertise, and rigorous asset tracking within an advanced technical
environment.
Work Experience
ATSS — Federal Aviation Administration
05/2026 – Current (Full-Time, 40 Hrs a week)
Maintain operational readiness of critical radar and surveillance infrastructure for air traffic control
Isolate system faults using specialized diagnostic tools including Fluke testers, multimeters, and oscilloscopes
Execute structured cabling, hardware replacements, and routing/switching troubleshooting per NEC compliance
Perform quality assurance validation and pre-production testing to eliminate downtime
Maintain technical documentation, asset records, and compliance logs for high-security network installations
Coordinate with engineering teams to execute system hardening and patch management updates
DCO Technician — Amazon Web Services
12/2025 – 05/2026 (Full-Time, 40 Hrs a week)
Performed hardware installation, configuration, and diagnostics in a large-scale enterprise environment
Troubleshoot system and connectivity issues using structured, documented processes and maintained accurate asset records
IT Intern — Sundown M Ranch
07/2025 – 12/2025 (Full-Time, 45 Hrs a Week)
Provided front-line IT support in a HIPAA-regulated environment using Fluke testers and diagnostics tools
Installed and maintained Windows PCs, printers, and peripherals; executed OS upgrades and drive replacements
ITCS Safety Officer — Perry Technical Institute Campus Safety Committee
02/2025 – 07/2025 (Part-Time, 20 Hrs a Week)
Coordinated safety compliance for IT labs, documented issues, and tracked corrective actions with leadership
District-Wide IT Intern — Grandview School District
03/2024 – 07/2024 (Part-Time, 6 Hrs a Week)
Supported desktop computing environments, deployed and repaired 50+ PCs, and assisted with network troubleshooting
Skills & Tools
Network Infrastructure & Compliance
Maintenance, optimization, and readiness of critical radar and surveillance infrastructure
Structured cabling, hardware replacements, and routing/switching troubleshooting per NEC compliance
QA validation, device configurations, and pre-production testing on network systems
System hardening, patch management, and cross-functional risk identification
Tools & Diagnostic Equipment
Fluke testers, multimeters, and oscilloscopes for live/non-live systems
Remote support tools and PSA/RMM familiarity
AV and conferencing equipment exposure
Networking Fundamentals
Basic network connectivity troubleshooting
DHCP, DNS, and IP addressing concepts
Wired and wireless connectivity diagnostics, access points, and switch installation
PC Deployment & Maintenance
New PC setup, imaging, OS reinstallations, and upgrades
Windows 10 to Windows 11 migrations
BIOS/UEFI configuration, EFI repair, drive replacement, and cloning
Asset tagging, inventory tracking, and lifecycle documentation
Operating Systems & Applications
Windows-based operating systems
Microsoft Office and standard business applications
Malware remediation, system recovery, and registry troubleshooting
End-User & Desktop Support
Tier 1-2 on-site and remote technical support
Hardware, software, printing, login, email, and peripheral support
Customer-focused issue resolution, ticketing systems, and technical documentation
Certifications, Badges, & Licenses
Microsoft Security Essentials Professional — Certification
Ubuntu Linux Professional — Certification
Linux Essentials — Badge
Microsoft Azure AI Essentials Professional — Certification
Education
Perry Technical Institute
Associate of Applied Science, Information Technology & Communication Systems — 12/2025